Perplexity's new teammates agents take over the follow-up work that fills a coordinator's week

This is how a role gets hollowed out. The account coordinator keeps the title after this launch. The tasks that justified the headcount start moving to a system that remembers the agency needs two weeks' notice and builds that lead time into every schedule after it.

Where the human stays in the loop

The same post shows what Perplexity leaves with people. Every example ends at a review point. Teammates "present results for review" and share "progress updates and approval requests". Users can "take over the desktop, or redirect a teammate as it works." The person setting up a teammate has to describe the work it should own: where the work comes from, what it should deliver and when it should act.

The work that remains is specification, judgement and sign-off. Someone has to define what counts as a regular customer going quiet. Someone decides whether the offer goes out, and owns the result when it fails. That is the layer above task execution, and accountability sits there. AI does the routine work. You do the thinking.

The weak spot for a professional is the middle. If you still do the follow-up by hand while a teammate could do it, and you have no authority to approve what it produces, you hold the part of the job that is moving.

Your Next Move

1. Audit your coordination load this week. List every recurring follow-up, reminder, status chase and monitoring check from your last five working days. Those are the tasks in Perplexity's examples. Our method for working out which of your tasks AI absorbs first, and scoring your role turns that list into a result you can act on.
2. Write one brief as if you were setting up a teammate. Perplexity's setup asks where the work comes from, what it should deliver and when it should act. Write that brief for one of your workstreams. If you cannot write it, you have found judgement work you have not yet made explicit. Build there first.
3. Move toward the approval step. Ask to own the sign-off on one process, such as the outreach that goes out, the vendor escalation or the list of complaints for the CEO. Whoever reviews the agent's work holds a position the agent cannot fill.